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True Principles

1. Build the very best home we can. One we can be proud of.

2. Never sacrifice quality over quantity.

3. Do what you say you’re going to do.

4. Show up when you say you’re going to.

5. Stand behind what you do. Problems are sure to arise, but the difference is in how you solve the situation.

6. Client / Customer service is one of our main priorities.

7. Be honest in all your dealings.




We recently built our dream home with True Custom Builders and could not have been more satisfied with the overall process. From the first meeting with Ken, to months after we moved in, we felt comfortable and at ease that we were getting a quality job. When we tell people that we actually enjoyed our building process, most are amazed… we feel the guys at True Custom Builders made that difference. When you read through their website you may think it’s too good to believe, but if anything they are being modest. We love our home but if we needed to build again we would definitely be calling True Custom Builders.

Lewis & Terri Belknap, Ooltewah, TN


"After having worked with Ken True / True Custom Builders, I would recommend him not only as a builder but also as a person of high character. He has a full grasp of what it means to build a custom house, from the blue-print stage to the finished product. He has a keen eye for detail and has excellent relationships with his workers and sub-contractors. True Custom Builders did an excellent job in building our dream home and I highly recommend them."

Have a good day --- Kelly Braden


Working with True Brothers Construction in building our home was a wonderful experience. As with any homeowner, there are changes that need to be made in the process and decisions that need to be guided by the contractor. In every case, Ken True always responded “not a problem”. The company is committed to customer service and to consistent quality and excellence in their work. Along with excellent performance and detailed accounting of expenditures, the company is based on a strong foundation of integrity, honesty and character. We plan to use True Brothers for any future building projects.

Rodney and Margo Fitzgerald


We are so happy with our newly remodeled home by True Custom Builders. Ken guided us with confidence and ease through a complete interior remodel, exterior remodeling, and a 1200 square-foot addition. Our home underwent a tremendous transformation, and we were so blessed to have True Custom Builders doing the work! Ken’s design of the addition is very impressive. It tied into our existing home beautifully and actually improved the overall look of our home. Throughout the entire process Ken always made us feel as though we were top priority and always welcomed our questions and comments. Everyone who did work on our home, from Ken’s crew to the contracted workers, was very courteous and professional. We just couldn’t be happier with our remodeling experience and our new home!”